Community legal services

Community legal services are a unique body of professional legal opinion and legal advice available within communities across the UK. Community legal services are available for anyone, but are primarily targeted at those on low income or in receipt of benefits. 
There are various sources of community legal services. The Citizens Advice Bureau is a charity funded by donations from individuals and companies as well as by national funding from the Legal Services Commission and the National Lottery. The Community Legal Advice service is another government funded service offering free community legal services.
Community legal services provide legal advice in a wide range of common legal areas, including:
  • Debt and financial problems
  • Welfare benefit problems
  • Tax credits
  • Housing issues
  • Employment law
  • Education issues
  • Family law including divorce
Community legal services are offered in a variety of ways, including via telephone lines and over the internet. There are also walk-in centres operated by the Citizens Advice Bureau nationally and Community Legal Advice in certain areas. 
The purpose of community legal services is to provide proper, professional legal advice to all.
Access to justice is an important feature of government policy, and getting good legal advice is a right that is designed to be available to all, not just those who can afford it.

Legal Aid

Formal, free legal advice is termed Legal Aid in the UK, and was originally created by the Legal Aid and Advice Act 1949. Today the UK government spends around £2bn on free legal advice.
In 2013 there were major changes to community legal services after the government committed to reducing the legal aid bill by some £350m per year. 
For example, since 1 April 2013 community legal services have not been able to provide free advice on most divorce cases (except those where there is evidence of domestic abuse), nor most medical negligence cases (apart from those involving pregnancy, labour and the first eight weeks of life).
If you would like to obtain legal advice on community legal services, Contact Law can put you in touch with a local specialist solicitor free of charge. So, if you have any questions or would like our help in finding local solicitors please call us on 0800 1777 162 or complete the web-form above.
0800 1777 162
or fill in the form
Our trained advisor contacts you
Your chosen specialist solicitor calls you
Quick enquiry form
Area of law:
What our clients say about us
"This was the first time I've been to court, which was a nerve-racking experience for me. However, I felt very prepared, I understood my case and representation - this was down to you."
Gavin, criminal motoring, Oct 15
"Your service, and the prompt call back from your recommended firm was very good. I would not hesitate to call again or recommend your service."
Ian, employment law, Truro, July 15
"The firm were excellent, could not have been better! They are exactly what I need right now."
Linda, criminal defence, Thames Ditton, Jul 15
"Your contact and service was immediate and utmost professional, 10/10."
TF, conveyancing, Dudley, Jun 15
"I appreciate the service that you provide. I found you to be courteous, efficient and reassuring at a time when my confidence in justice is completely negative."
Patrick, litigation, Pontypridd, Jun 15
"I cannot tell you how much I appreciate the speed of which you came back to me in. If anyone else can benefit from your help like I have done, it would make my day."
Gail M, family law, Potters Bar, Jun 15
"Your assistance was extremely helpful. Particularly to someone who in 40 years of business has never experienced this sort of issue."
TD, commercial litigation, Galashiels, Apr 15
"It is difficult to express the value Contact Law has to someone like me who had very little understanding of the law and how to proceed forward with my case. Thank you for the service you provided."
AE, defamation law, Worthing, Apr 15
"Thank you for the efficient service I received. I was contacted by your solicitor on the same day as my request. Your quick response to my situation made me feel secure."
AN, employment law, London, Apr 15
"Your service was excellent, very fast and informative. I never got the impression of being pressurised at all. The solicitor you recommended was also excellent – very knowledgeable and supportive."
JHD, Motoring law, Liverpool, Apr 15
Contact Law supports the endeavours of STAE and commends all the work they are undertaking to assist in the plight of the Asian Elephant


We use cookies on the Contact Law site to help us improve it.

If you would like to allow our cookies, please click 'Continue' or carry on browsing. For more information on cookies and how to change your settings, click 'More info'.