Solicitors: what should I know?


Should I meet my solicitor before deciding to hire them?

You should always have an initial chat with the solicitor before agreeing to hire them. You might choose to do this over the phone or in person. This meeting is a chance to discuss your situation before making a final hiring decision. This is particularly important if you have found a representitive online, rather than through a personal recommendation.

When you use Contact Law we make sure that your initial contact with a solicitor is over the phone. And if you aren’t happy with your consultation, or the solicitor's costs weren’t right for you, we can try another firm. This gives you much greater assurance of getting the right representation.

What sort of questions should I ask a solicitor?

Before you agree to instruct, you should find out as much as possible about the solicitor's experience and areas of practice. this will put you in a strong position:

  • How long have they been practicing?
  • What kinds of legal problems do they handle most often?
  • Have they handled a case similar to yours?

What, in particular, should I know about fees and costs?

You should ask how the fees are charged:

  • Is it on an hourly basis or a fixed fee for the work involved?
  • Would they consider taking on your case on a 'no-win, no-fee' basis?
  • When must you pay the bill? Can you pay it in instalments?

Make sure that you have a written statement explaining how and what fees will be charged.

Should I meet with several solicitors before settling on one?

Yes. Like selecting any product or service, it is always a good idea to shop around.

The great thing about getting Contact Law to help you is that we have already done the shopping around for you. We have chosen the best solicitors to be on our network, based on their commitment to quality customer service. And, we get feedback from our clients to make sure they are happy with the solicitors we chose for them. So, we only refer you to good quality solicitors.

And, if you want to speak to more than one solicitor, we are happy to organise that for you.

If you want some more ideas about what to ask a solicitor, we have a page on interviewing a solicitor. This is more detailed, and will give you some more great tips.

If you would like help finding recommended specialist solicitors local to you, we can put you in touch with a firm we work with free of charge. Please call us on 0800 1777 162 or complete the web-form above and we'll call you back.

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What our clients say about us
"We will be changing our solicitor to the one you recommended. Your service is brilliant, I am only sorry we did not use you previously. Thank you again!"
KB, property law, Mar 15
"We used the solicitor as recommended, the service we have received has been both prompt and efficient. We would have no hesitation in using your organisation in the future."
BS, employment law, Mar 15
"Oustanding service! So friendly and helpful from the offset, and you went out of your way to make sure everything ran smoothly and that I was happy."
KB, employment law, London, Feb 15
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DMC, family law, London, Feb 15
"Very impressed with the speed of service and the quality advice given. What may seem like a trivial incident to some people was deeply upsetting for me and you made a real difference."
Defamation law, Scotland, Feb 15
"Even though you must deal with hundreds of these queries, your understanding, caring and the promptness with which you have dealt with my case is very reassuring."
Employment Law, London, Jan 15
"You offer clarity and friendly help just when it is needed for people going into what can be a stressful undertaking"
KH, Property Law, Manchester, Jan 15
"I've been very impressed with you and your service, so thank you for being so prompt and're a bit of a lighthouse in a storm at the moment!" EM, Employment Law, London, Jan 15
Your solicitor has been really helpful and a very good choice - he really put my mind at ease. Your service is excellent - I would recommend you to anyone who needs a solicitor. David, employment law, January 15
"I am very satisfied with your service, it was timely, effective and very easy to use. Best of all my mind was put at ease which was just what I needed when I contacted you. Thank you" SR, Commercial Litigation, Jan 15

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